Industry Leading Support Agents

Industry Leaders Bringing You The Support Your Customers Need, At An Affordable Price

INTRODUCING HELP DESK

The Leading Industry Support Team
Focused On Bringing You The Results You Want

Help Desk’s mission is to continually develop our services to meet and exceed expectations. Helping our client’s to fulfil their strategic plans and company endeavours, we focus on complete customer and client satisfaction. Providing consistent, high quality and professional support at every contact – Help Desk establishes and maintains effective communications within all communities.

HOW IT WORKS?

Any Timezone, Any Country, Low Cost Price.

Creating Communication Across  The Globe 24/7

OUR SERVICES

Our Promise To You

Real People. Real Solutions

REAL PEOPLE,
REAL SOLUTIONS

With a support team proficient in English, Filipino and Korean, you can be confident that your customer’s questions will be answered efficiently and effectively.

Connecting People With Answers

CONNECTING PEOPLE
WITH ANSWERS

Members of our team are meticulously trained and must pass comprehensive knowledge tests before partaking in a support role for your company – this is to ensure accuracy in all matters.

Ever Alert. Always on Call

EVER ALERT,
ALWAYS ON CALL

Answering all questions within a maximum of 2 minutes, our team strives to offer the utmost convenience and accessibility to all members of your community.

Passionate, Relentless Customer Care

PASSIONATE, RELENTLESS
CUSTOMER CARE

We pride ourselves in our ability to have a positive impact on your company, and we guarantee passion, professionalism, and positivity throughout the entirety of our work.

PRICING PLANS

Contact Us For Detailed Information

Starter Package

Virtual Assistant Package
Daily tasks set by you.
9am-5pm working hours. (Your timezone)
5 days per week.
160 hours worked per month.
$6.23 AUD/hour worked.
$997.00 AUD/month. (excl GST).

Smart Package

Cheapest Package – BEST VALUE!
Company live chat support.
6am-9pm working hours. (Your timezone)
7 days per week.
420 hours worked per month.
$5.95 AUD/hour worked.
$2,497 AUD/month. (excl GST if applicable).

Elite Package

All Inclusive Package
Complete email management.
Complete social media inbox management.
(Facebook, Instagram, Twitter, Telegram)
Complete live chat support.
24 hour working day.
7 days per week.
672 hours worked per month.
$7.43 AUD/hour worked.
$4,997 AUD/month (excl GST if applicable)

Referral Program:

Refer a company to the Help Desk services, and receive a MONTHLY commission of 10%.

Terms and Conditions Apply

OUR GLOBAL PARTNERS

We Have Helped And Worked With

0 +
Total Managed Members

WHAT ARE YOU WAITING FOR?

Need More Information?
Speak To Us Live
Right Now!

We have agents waiting for your questions, put us to the test right and get the answers you need right away! Ask them to schedule a call with one of our start-up experts, they’ll find a time that suits you and get you started as soon as possible.

ANSWERS TO THE MOST COMMONLY ASKED QUESTIONS

What is Help Desk?

Help Desk is a strategically designed company focused on creating opportunities for those in the Blockchain/Cryptocurrency sphere that utilise Telegram/Discord as a means of communication with their customers. Whether it be complete, 24-hour management of your communities, or advice on how to grow your customer base, Help Desk provides the most superior knowledge, network and professionalism at all times.

How can I benefit from using your services?

Are any of your role-specific team (CMO/CTO/CEO/CFO etc.) inside your community acting as support agents? If so, then you are losing valuable time. Customer support is one of the most important roles in your company however, it is also one of the most time consuming. We give you that valuable time back to focus on development and growth and bringing your supporters the best outcomes possible.

How much does it cost?

Our prices are calculated based off our client’s needs. Every ICO/company is different, and each will have their own unique set of requirements which need to be met. Taking our client’s circumstances and service needs into consideration, our prices will vary. For a quote, please fill out the enquiry form below.

Are your support agents available 24/7?

Yes, there is a member of support available at all times, every day of the year. Giving you the utmost confidence in our services, we guarantee your community members/customers communication support at all times.

How can I get started?

Simply fill out the form below detailing your requirements – ensuring a link to your company’s website and white paper has been provided. Your request will be reviewed, we will discuss pricing/packages and then everything will be sent to you for final verification. After this, our staff will be trained on the project and within a matter of days you will have a completely managed community.

Can we have a trial period to try out your services?

A trial period can be arranged on a case-to-case basis. If you wish to apply for one, please fill out the enquiry form below.

ANY QUESTIONS?

OR EMAIL US AT [email protected]

Help Desk Official | Industry Leading Support Agents

© 2019 HELP DESK OFFICIAL. ALL RIGHTS RESERVED.

About Us      How It Works?     Services     Pricing     Our Partners     Help     Contact Us

Contact Us